Grand Cross: Age of Titans: Learn how to contact the client help service

Netmarble‘s brand-new animation MMO RTS sport Grand Cross: Age of Titans presents a dynamic fight system within the sport permits gamers to make use of a wide range of techniques on land and within the air to win battles. To defeat enemies, use a wide range of unit sorts, together with Infantry, Archers, Cavalry, Siege Weapons, Ranged Archers, and Air Items. With the launch, the necessity to contact Buyer Help has steadily elevated as gamers attempt to know extra in regards to the sport. So on this information, we’ll be explaining the steps to contact the client help service of Grand Cross: Age of Titans.

Some gamers of the sport are ceaselessly hampered by in-game bugs, account-related points, and in-app buy questions. Each person wishes a easy and bug-free gaming expertise. In consequence, they have to contact customer support to make clear their doubts and issues.

The help staff has a FAQ part on their official web site to handle widespread participant inquiries. Within the occasion {that a} participant is unable to discover a decision to an ongoing downside or encounters a brand new difficulty, Grand Cross: Age of Titans customer support is accessible to contact at any time to reply questions from the gamers.

There are two methods to contact the Grand Cross: Age of Titans buyer help staff. Gamers can contact them by means of in-game menu choices or immediately by means of Grand Cross: Age of Titans’ social media handles.

Learn how to Contact through in-game Buyer Service Choice

The primary methodology is to contact by means of the in-game menu. The sport should be launched on the gamers’ gadgets. They have to observe the steps under as soon as the in-game dwelling display screen has loaded.

Picture through Netmarble
  • On the dwelling display screen after launching the sport, yow will discover the Profile icon within the prime left nook. Click on on it.
  • On the underside facet of the Profile icon, you will note completely different choices resembling Rank, Troop Standing, and many others. Navigate to the correct to open the Settings menu.
  • You’ll have an possibility named Buyer Help within the menu. Click on on it and a pop-up will open the place you must choose the Buyer Help possibility once more to open the client help discussion board.
  • Clicking on it might take you to the Buyer Service web page the place you possibly can inquire in regards to the sport issues, purchases, occasions, and video games addressed by the builders.
  • You may have a devoted choice to contact the staff for payment-related points and the opposite possibility current to get and report different points. To see if their difficulty/question has been addressed in any of those sections, gamers should merely faucet on the related part and scroll all the way down to learn the query and solutions mentioned underneath that part. You might come throughout your actual difficulty over there.

Reporting a Bug

At present, you possibly can observe the above steps to go to the help web page. To report a bug the steps are given under.

Grand Cross: Age of Titans bug report
Picture through Netmarble
  • On the client help web page, yow will discover the Report/Bug possibility. Click on on that to open the Bug Report possibility.
  • Marked in purple is the 1:1 Enquiry possibility so click on on that to open the inquiry web page.
  • Fill within the essential particulars resembling Electronic mail ID and Description of the Difficulty.
  • Make certain to say the Title whereas writing the topic in order that the staff can get a transparent thought in regards to the bug you’re referring to.
  • Gamers can add screenshots of the bug if accessible, after which click on Submit.

Learn how to Contact the Developer staff immediately

Gamers can contact the builders at Netmarble Immediately. You may head over to the official Fb web page @AGEOFTITANSGC and get your doubts clarified, alongside their official Discord server as properly. Gamers may go to the official web site to make clear their doubts.

Are you continue to going through any points in contacting the Buyer Help Crew of Grand Cross: Age of Titans? Head straight to our feedback part and get your queries resolved! 

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