MONOPOLY GO!: The best way to contact the shopper assist service

MONOPOLY GO! is a brand new free-to-play technique title that’s set within the increasing universe of MONOPOLY GO. From the home of Scopely and Hasbro Inc., it asks customers to roll the cube and journey across the MONOPOLY board.  Fan-favorite characters like Scottie and Mr. MONOPOLY assist information gamers by means of world-famous cities and fantastical locales. Gamers must construct motels and houses, accumulate properties, play likelihood playing cards,  create an actual property empire stuffed with well-known monuments, and even go to jail. Ever since its launch, the sport has been continually topping the obtain charts. The necessity to contact Buyer Help has been continually rising in MONOPOLY GO.

Although the sport efficiently delivered all the important thing components that one expects from this style, there are nonetheless plenty of points that have to be addressed by the builders. Some followers face hindrances within the type of in-game bugsaccount-related points, and queries referring to in-app purchases. We would like all customers to have a clean and hassle-free gaming expertise with out being bothered by in-game bugs. Right here’s our step-by-step information to contacting the shopper assist staff of the MONOPOLY GO sport.

The assist staff has already answered many regularly requested questions on the sport’s official web site. But when anybody couldn’t fulfill himself, the MONOPOLY GO customer support is on the market to contact anytime to reply the queries from the gamers.

There are 3 ways to contact the shopper assist staff of MONOPOLY GO. Gamers can contact them from in-game menu choices, they will contact the staff by way of the official assist web site, or they will attain out to the Builders at Scopely instantly by way of social media handles.

The best way to Contact by way of in-game Buyer Service Choice

Gamers should launch the sport on their gadgets. As soon as the in-game house display has loaded, they need to adhere to the steps beneath:

  • Faucet on the three-line bar positioned on the top-right nook of the house display.
  • A drop-down listing of menus would seem to the proper of your display subsequent. Select the Settings possibility positioned proper on the backside of the listing.
  • The in-game Settings menu would pop up in your display subsequent. Earlier than navigating to every other part, pay attention to your Person ID from this menu. You would possibly require this whereas contacting the shopper assist staff. You’ll come throughout a devoted Help/Authorized part on the Settings menu. Beneath that, you will see a Buyer Service button. Faucet on that.
Picture by way of Scopely
  • This may redirect you to the Help web page of MONOPOLY GO. You’ll uncover that the builders have categorically addressed a few of the Incessantly Requested Queries/Points on this web page. To view the solutions to these queries, first, determine the class below which your subject falls. Subsequent, scroll right down to that class to view the questions below that class. For those who discover your subject/question listed below that class, faucet on that query to learn the reply/repair. You may also filter queries by inputting key phrases out of your subject within the search bar.

Taking help from the Chat Help System

In case your subject nonetheless persists or is one thing that has not been addressed below the FAQ part, it’s possible you’ll search help by way of the Chat Help System. Adhere to the steps beneath to take action:

  • Whereas nonetheless on the Buyer assist web page, scroll down until you attain the underside of the web page and faucet on the Chat with Us button.
  • You can be redirected to a non-public chat room the place the chatbot would greet you and ask about your question. Greet again in a single line.
  • Subsequent, you’ll be requested to supply your e mail deal with and the platform on which you play the sport. From the later question, you get to choose one from Android/iOS.
  • The chatbot would now revert again with a listing of subject classes and ask you to choose one. Select the one which finest describes your subject. For bug experiences, select Report Technical Points or Bugs from the listing.
  • You’ll be then suggested by the chatbot to look by means of the FAQ part as soon as by offering the hyperlink for a similar.
  • Following up on this textual content, one other auto-generated textual content would ask you if the article was useful. To create a report, select No from the choices. Up subsequent, you’ll be requested to supply the next data:
    • A detailed description of your subject.
    • Did the difficulty occur after performing some particular motion? If sure, specify that motion.
    • Does it occur as soon as or regularly?
MONOPOLY GO Chat Support
Picture by way of Scopely
  • Faucet on the clean textual content space to enter your message and faucet on the Despatched button as soon as all the required particulars have been furnished.

This is able to efficiently create a Report. Primarily based in your report, an agent from the Help staff of Scopely Help will get again to you in the identical personal chat window. He might even do further follow-ups within the e mail deal with offered by you. Just be sure you keep lively and take a look at these sections regularly in order that you don’t miss out on the replies from the opposite facet.

The best way to contact by way of the official web site of MONOPOLY GO

Gamers can instantly go to the official Help web site of Scopely and entry the customer support possibility from there. It might be one other various within the case the place gamers are going through login issues and can’t entry the in-game assist possibility.

  • Gamers should go to the official assist web site of Scopely right here.
  • As soon as you’re redirected to the assist web page, you’ll want to select MONOPOLY GO from the listing of video games coming below the Developer home. Since it’s their newest title, you will see it proper up entrance.
  • When you faucet on that, it’ll take you to the Buyer Help web page of MONOPOLY GO the place you’ll be able to entry the FAQ and Chat Help. The steps that comply with have already been mentioned within the earlier part.

The best way to Contact the Developer Staff Instantly

One other method might be to achieve out to the Builders by way of their Social Media handles. You might method the staff at @scopely which is the official Twitter deal with of Scopely. You may moreover attain out to the staff on the official Instagram deal with of Scopely. Gamers ought to moreover do a follow-up on their Discord server, the place tons of passionate followers are there to assist customers resolve their queries.

Suntil, going through any points in contacting the MONOPOLY GO buyer assist staff? Head straight to our feedback part and get your queries resolved. Comfortable Gaming!

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