Revelation M: Tips on how to contact the client help service

Revelation M is the brand new cellular model of the favored fantasy PC MMORPG title, Revelation. The home of  Netease Video games, is huge when it comes to quests and missions included within the sport. Customers can play the sport both as a conqueror the place they assault and seize completely different settlements or they’ll play as a discoverer by discovering the principle quest line. Ever since its cellular launch, the sport has been receiving quite a lot of love and appreciation from RPG lovers globally. The necessity to contact Buyer Help has been continually rising in Revelation M.

Although the sport efficiently delivered all the important thing parts that one expects from this style, there are nonetheless quite a lot of points that should be addressed by the builders. Some followers face hindrances within the type of in-game bugsaccount-related points, and queries referring to in-app purchases. We wish all customers to have a clean and hassle-free gaming expertise with out being bothered by in-game bugs. Right here’s our step-by-step information to contacting the client help group of Revelation M.

The help group has already answered many regularly requested questions on the sport’s official web site. But when anybody can’t fulfill himself, the Revelation M customer support is accessible to contact anytime to reply the queries from the gamers.

There are 3 ways to contact the client help group of Revelation M. Gamers can contact them from in-game menu choices, they’ll contact by way of the official help web site of Revelation M, or attain out to the Builders at NetEase Video games immediately by way of social media handles.

Tips on how to Contact by way of in-game Buyer Service Possibility 

Gamers should launch the sport on their units. As soon as the in-game dwelling display screen has loaded, they have to adhere to the steps under:

  • Faucet on the three-line bar (Menu button) positioned to the suitable of your display screen.
  • A drop-down record of menus would seem subsequent. Faucet on the Settings possibility once you discover it.
Picture by way of VNG Firms
  • The in-game Settings menu accommodates seven tabs, specifically, Fundamental, Graphics, Digicam, Sound, Show, Growth, and Language. You will see that these tabs stacked one under the opposite on the excessive left facet of the menu. Underneath the very first part on the Fundamental tab, you’ll come throughout the Help button. Earlier than tapping on that, make sure that to faucet on the Copy button beside your Function ID, below the identical part. Up subsequent, faucet on the Help button.
  • This might take you to the Revelation Cell Help web page from the place you possibly can elevate a ticket about Product Errors and Fee associated points as of now. To take action, simply faucet on the Fee error request/ Report error type hyperlink that will be current under the respective classes.
  • As soon as redirected to the shape web page, scroll down until you come throughout the shape inputs requested for. You’ll be requested to supply the next data:
    • Server Title.
    • Character ID (Paste the Function ID you simply copied).
    • Google Play/Apple Retailer order quantity.
    • Bought Time (in case of Fee associated points).
    • Fee Invoice Picture (in case of Fee associated points).
    • A Detailed Description of your problem.
    • Your Cellphone quantity.
  • Along with all of those, you can be requested to supply your contact particulars like Title, Cellphone quantity, and e-mail handle below a separate part under.
  • As soon as you’re executed offering all of the inputs, faucet on the Ship Ticket button to efficiently elevate a ticket.

The Buyer Help group will get in contact with you on the Contact particulars offered, inside 72 hours. You possibly can hold a tab of your Ticket Standing by navigating to the Your Tickets hyperlink below the Help web page.

Tips on how to Contact by way of the official web site of Revelation M

Gamers can immediately go to the official assist web site of Revelation M and entry the customer support possibility from there. It might be one other various within the case the place gamers are going through login issues and can’t entry the in-game help possibility.

  • Gamers should go to the official web site of Revelation M right here.
  • As soon as you’re redirected to the official webpage, log in together with your Google/ Zing ID.
  • Subsequent up, faucet on the three-line bar positioned on the top-right nook of the web page.
  • You’ll come throughout two sections unfolding in your display screen subsequent, specifically, Menu and Language. Underneath the menu part, navigate to the Help possibility.
Revelation Infinite Journey official support page
Picture by way of VNG Firms
  • This might take you to the official Help web page of Revelation M the place you possibly can entry a number of the Steadily Requested Queries about Product Errors, Recreation Objects, and Fee associated points.
  • To take action, navigate to the class that finest describes your problem and faucet on the down-arrow head beside that to broaden the queries addressed below it.
  • After studying the reply/repair, in case your problem stays unaddressed, you might submit a Ticket from that very web page. The steps for doing so are the identical as we mentioned within the earlier part.

Tips on how to Contact the Developer Group Straight

You might mail the Developer group immediately right here. One other strategy might be to succeed in out to the Builders by way of their Social Media handles. You might attain out to the group on the official Fb neighborhood of Revelation M. Gamers ought to moreover do a follow-up on their Discord server, the place tons of passionate followers are there to assist customers resolve their queries.

Suntil, going through any points in contacting the Revelation M buyer help group? Head straight to our feedback part and get your queries resolved. Completely satisfied Gaming!

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